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Refund Policy

Refund Policy for Gentleman Watch Co.

Effective Date: 1 Nov 2024

At Gentleman Watch Co., we strive to ensure our customers are satisfied with the services they receive. However, if you are not entirely satisfied with your purchase or booking, we are here to help with our refund policy. Please read the details below to understand our process for refunds, cancellations, and exchanges.

1. Eligibility for Refunds

To be eligible for a refund, your request must meet the following conditions:

  • Service Issues: If you did not receive the service as described, or there was a significant issue with the service provided.
  • Cancellation: If you cancel your booking within the allowed cancellation window (see section 2 for details on cancellation deadlines).
  • Technical Errors: If a technical issue on our platform prevented you from accessing or using the service properly.

Refunds will not be granted in cases where:

  • The service was completed as described and delivered successfully.
  • You requested a refund outside of the eligible timeframe (see section 2).
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2. Cancellation and Refund Window

Refund eligibility depends on the timing of your cancellation:

  • For service bookings: Cancellations must be made [insert number of hours/days] before the scheduled service to be eligible for a full refund.
  • Late cancellations: If you cancel within [insert number of hours/days] of the service, a partial refund may be granted based on our discretion or specific circumstances.
  • Non-refundable services: Certain services may be marked as non-refundable. This will be clearly stated at the time of booking.
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3. Refund Process

Once your refund request is received and approved, we will process your refund as follows:

  • Refund method: Refunds will be issued to the original payment method used during the purchase.
  • Processing time: The refund process may take [insert number of days, e.g., 7-10 business days] depending on your payment provider's processing times.

You will be notified via email once your refund is processed.

4. Non-Refundable Products and Services

The following are non-refundable unless otherwise stated:

  • Products or services that have already been completed or delivered as described.
  • Services where the cancellation or refund window has passed.
  • Any products or services marked as "final sale" or "non-refundable" during the purchase process.
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5. Contact Us for Refund Requests

If you believe you are eligible for a refund, please contact us with your details and reason for requesting the refund. We will review your case and respond promptly.

To request a refund, please contact us at:

Gentleman Watch Co.
Email: info@vintagewatcholic.com
Phone: +91 9716-451-808
Address: C- 40 DDA Colony West Gorakhpark Shahdara, Delhi-110032

6. Changes to This Refund Policy

Gentleman Watch Co. reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and you will be notified of significant updates via email or on our website.